Shipping policy

We aim to get your products to you as soon as possible!

We process and ship orders Monday through Friday excluding weekends and holidays from 10am to 6pm. Shipping times vary but most orders ship within 1-2 business days of the order being placed. All in stock orders ship immediately. Orders containing more than one item may ship in multiple packages and may ship on different dates. An email with tracking number will be sent after the order has been shipped. The cost of shipping will not be refunded in case of returns or exchanges. Please do not hesitate to contact regarding any special shipping requests or changes that need to be made.

Menina Step is not responsible for shipping delays caused by third party companies such as USPS.